Terms and Conditions for SMS Communications

1. Consent to SMS Messaging. By providing your mobile phone number, you agree to receive SMS messages from Cost Plus TRT, LLC. These messages may include: Appointment confirmations and reminders, follow-up communications from your provider or care team, important updates about your treatment or account, and occasional promotional or marketing messages related to our services.

Message Frequency: Message frequency may vary depending on your treatment plan, appointment schedule, or participation in promotional campaigns .

2. Opt-Out Option: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive text messages, but we may still contact you through other methods, such as phone calls, email, or secure messaging platforms, regarding your care.

3. Privacy of Patient Information. We take your privacy seriously. Your mobile phone number and any personal health information are protected under HIPAA and our internal privacy policies. We will not sell, rent, or share your information with third parties for marketing purposes. Information collected through SMS communications will be used solely for providing healthcare services, sending reminders, and marketing Cost Plus TRT. All patient communications are handled with confidentiality and in accordance with applicable federal and state laws .

4. Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier. Cost Plus TRT is not responsible for any charges you may incur.

5. Security: While we take reasonable steps to protect your information, please note that SMS messaging may not be fully secure. Do not include sensitive health information when replying to text messages. For confidential matters, please contact us through our secure patient portal or by phone.

6. Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of SMS communications after updates indicates your acceptance of those changes.

8. Contact Us: If you have questions about these Terms and Conditions or your SMS communication preferences, please contact us:
Cost Plus TRT, LLC
Email: help@costplustrt.com